CF 52.9.1 freezes

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ineuw
CyberNoob
CyberNoob
Posts: 6
Joined: Tue Aug 21, 2018 10:35 am

CF 52.9.1 freezes

Post by ineuw » Wed Aug 29, 2018 4:07 am

I am using Cyberfox v52,9,1 64bit, and the all plugins are disabled, but CF freezes up when start up the browser and when I select a website like Wikipedia or GMail, Since I am a new user, I don't know what information would help to resolve this problem so I pasted the troubleshooting info.

Code: Select all

Application Basics
------------------
Name: Cyberfox
Version: 52.9.1
Build ID: 20180629151732
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0 Cyberfox/52.9.1
OS: Windows_NT 10.0 (64-bit)
Multiprocess Windows: 0/1 (Disabled by add-ons)
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Cyberfox Features
-----------------

Name: CyberCTR
Version: 1.6.4
ID: CTR@8pecxstudios.com

Extensions
----------

Name: Context Wiktionary
Version: 1.0
Enabled: true
ID: context-wiktionary@addons.mozilla.org

Name: Form History Control
Version: 1.4.0.6
Enabled: true
ID: formhistory@yahoo.com

Name: Google™ Keep
Version: 0.1.2
Enabled: true
ID: jid1-fwmZMpUsa7AXKc@jetpack

Name: MeasureIt
Version: 0.4.15
Enabled: true
ID: {75CEEE46-9B64-46f8-94BF-54012DE155F0}

Name: Scroll to Top/Bottom
Version: 0.1.1.2.1-signed.1-signed
Enabled: true
ID: scroll_to_top-bottom@developer.bobdawg.org

Name: uBlock Origin
Version: 1.16.20
Enabled: true
ID: uBlock0@raymondhill.net

Name: Password Exporter
Version: 1.3.4
Enabled: false
ID: {B17C1C5A-04B1-11DB-9804-B622A1EF5492}

Graphics
--------

Features
Compositing: Direct3D 11
Asynchronous Pan/Zoom: none
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
WebGL2 Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
Hardware H264 Decoding: Yes; Using D3D11 API
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (10.0.17134.1)
GPU #1
Active: Yes
Description: Intel(R) UHD Graphics 630
Vendor ID: 0x8086
Device ID: 0x3e91
Driver Version: 23.20.16.4944
Driver Date: 2-4-2018
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 3e911849
RAM: Unknown

Diagnostics
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Decision Log
D3D9_COMPOSITING:
disabled by default: Disabled by default

Important Modified Preferences
------------------------------

accessibility.browsewithcaret: true
accessibility.typeaheadfind: true
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 133120
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.parent_directory: A:\
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 1
browser.cache.memory.capacity: 350
browser.download.folderList: 0
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 8
browser.search.suggest.enabled: false
browser.sessionstore.upgradeBackup.latestBuildID: 20180629151732
browser.startup.homepage: https://duckduckgo.com/
browser.startup.homepage_override.buildID: 20180629151732
browser.startup.homepage_override.mstone: 52.9.1
browser.tabs.closeWindowWithLastTab: false
browser.tabs.copyallurls: false
browser.tabs.drawInTitlebar: false
browser.tabs.insertRelatedAfterCurrent: false
browser.tabs.loadInBackground: false
browser.tabs.warnOnClose: false
browser.tabs.warnOnCloseOtherTabs: false
browser.urlbar.autocomplete.enabled: false
browser.urlbar.maxRichResults: 0
browser.urlbar.suggest.bookmark: false
browser.urlbar.suggest.history: false
browser.urlbar.suggest.openpage: false
dom.disable_open_during_load: false
extensions.lastAppVersion: 52.9.1
general.autoScroll: false
gfx.crash-guard.d3d11layers.appVersion: 52.9.1
gfx.crash-guard.d3d11layers.deviceID: 0x3e91
gfx.crash-guard.d3d11layers.driverVersion: 23.20.16.4944
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
media.benchmark.vp9.fps: 205
media.benchmark.vp9.versioncheck: 1
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.enabled: false
media.gmp-gmpopenh264.lastUpdate: 1534807713
media.gmp-gmpopenh264.version: 1.6
media.gmp-manager.buildID: 20180629151732
media.gmp-manager.lastCheck: 1535404606
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.enabled: false
media.gmp-widevinecdm.lastUpdate: 1534807715
media.gmp-widevinecdm.version: 1.4.8.903
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.webrtc.debug.log_file: C:\Users\ineuw\AppData\Local\Temp\WebRTC.log
network.captive-portal-service.enabled: false
network.cookie.cookieBehavior: 3
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1534809937
places.history.expiration.transient_current_max_pages: 85350
plugin.allowed_whitelist.enabled: true
plugin.disable_full_page_plugin_for_types: application/pdf
plugins.disabled: false
print.printer_CutePDF_Writer.print_bgcolor: false
print.printer_CutePDF_Writer.print_bgimages: false
print.printer_CutePDF_Writer.print_duplex: -437918235
print.printer_CutePDF_Writer.print_edge_bottom: 0
print.printer_CutePDF_Writer.print_edge_left: 0
print.printer_CutePDF_Writer.print_edge_right: 0
print.printer_CutePDF_Writer.print_edge_top: 0
print.printer_CutePDF_Writer.print_evenpages: true
print.printer_CutePDF_Writer.print_footercenter:
print.printer_CutePDF_Writer.print_footerleft: &PT
print.printer_CutePDF_Writer.print_footerright: &D
print.printer_CutePDF_Writer.print_headercenter:
print.printer_CutePDF_Writer.print_headerleft: &T
print.printer_CutePDF_Writer.print_headerright: &U
print.printer_CutePDF_Writer.print_in_color: true
print.printer_CutePDF_Writer.print_margin_bottom: 0.5
print.printer_CutePDF_Writer.print_margin_left: 0.5
print.printer_CutePDF_Writer.print_margin_right: 0.5
print.printer_CutePDF_Writer.print_margin_top: 0.5
print.printer_CutePDF_Writer.print_oddpages: true
print.printer_CutePDF_Writer.print_orientation: 0
print.printer_CutePDF_Writer.print_page_delay: 50
print.printer_CutePDF_Writer.print_paper_data: 1
print.printer_CutePDF_Writer.print_paper_height: -1.00
print.printer_CutePDF_Writer.print_paper_name:
print.printer_CutePDF_Writer.print_paper_size_unit: 0
print.printer_CutePDF_Writer.print_paper_width: -1.00
print.printer_CutePDF_Writer.print_resolution: 600
print.printer_CutePDF_Writer.print_reversed: false
print.printer_CutePDF_Writer.print_scaling: 1.00
print.printer_CutePDF_Writer.print_shrink_to_fit: true
print.printer_CutePDF_Writer.print_to_file: false
print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0
print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0
print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0
print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0
privacy.cpd.cookies: false
privacy.cpd.formdata: false
privacy.cpd.sessions: false
privacy.sanitize.timeSpan: 0
security.sandbox.content.tempDirSuffix: {cf134274-205e-49ee-b56b-55658ba7a936}
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1534809937
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Cyberfox.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.13.1
Version in use: 4.13.1

NSS
Expected minimum version: 3.28.6
Version in use: 3.28.6

NSSSMIME
Expected minimum version: 3.28.6
Version in use: 3.28.6

NSSSSL
Expected minimum version: 3.28.6
Version in use: 3.28.6

NSSUTIL
Expected minimum version: 3.28.6
Version in use: 3.28.6

Experimental Features
---------------------

Sandbox
-------

Content Process Sandbox Level: 1

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